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	<title>The DesignLanguage Code &#187; Customer Experience</title>
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	<description>BIG ideas for small business</description>
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		<title>Experience this.</title>
		<link>http://designlanguage.net.au/blog/2011/05/29/experience-this/</link>
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		<pubDate>Sun, 29 May 2011 06:40:09 +0000</pubDate>
		<dc:creator>Allain</dc:creator>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[The view from here]]></category>

		<guid isPermaLink="false">http://designlanguage.net.au/blog/?p=134</guid>
		<description><![CDATA[As small business owners, you have more than likely heard the expression 'Sell the Experience' - all well and good for companies that have megabucks and can outfit their stores and staff, but how do we give our customers the same type of experience? Look, as small business people we have a distinct advantage... WE [...]]]></description>
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		<title>One link in a chain reaction (great marketing)</title>
		<link>http://designlanguage.net.au/blog/2010/07/13/one-link-in-a-chain-reaction-great-marketing/</link>
		<comments>http://designlanguage.net.au/blog/2010/07/13/one-link-in-a-chain-reaction-great-marketing/#comments</comments>
		<pubDate>Tue, 13 Jul 2010 06:12:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Experience]]></category>

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		<description><![CDATA[Take a look at this super sweet catalog from the Dutch Hema store Apparently they’ve launched their online department, and I must say the site is a brilliant way to bring an 'experience' to the customer. At first glance it looks like a regular e-shop, but if you wait a few seconds… you’ll be amazed. [...]]]></description>
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		<title>The cards have cometh&#8230;</title>
		<link>http://designlanguage.net.au/blog/2009/09/09/the-cards-have-cometh/</link>
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		<pubDate>Wed, 09 Sep 2009 05:59:28 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Experience]]></category>

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		<description><![CDATA[Finally, after a small printing error the brand spanking new DesignLanguage Business cards have arrived! The new photo cards show a range of subjects from outdoor and action shots, to portrait, animal, product, scenery and candid photos.]]></description>
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		<title>Irate Customers</title>
		<link>http://designlanguage.net.au/blog/2009/06/29/irate-customers/</link>
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		<pubDate>Mon, 29 Jun 2009 01:18:55 +0000</pubDate>
		<dc:creator>Allain</dc:creator>
				<category><![CDATA[Customer Experience]]></category>

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		<description><![CDATA[The customer may not always be right. But they are always the customer.]]></description>
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